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How to access your Microsoft 365 Online Archive Mailbox

Requirements

Your IT Admin must configure an Archive Mailbox for your user account before you are able to access this feature.

Steps

  1. Select the Mail tab in new Outlook.​​​​​​​ (This is the standard email view, you may already be on this).
  2. If enabled, you will see the In-Place Archive folder in your email folder list.       ​​​​​​​ Your In-Place Archive is typically located at the end of your folder list.
  3. To free up space on your device, move items into the In-Place Archive folder.

Notes

NB// Unless a custom policy has been configured for your organisation, the default policy is set to move items over 2 years old to the archive folder. The Archive Mailbox acts as an extension to your main mailbox and is always accessible.